I'm one person, not a support team. But I actually read my emails and I actually respond. If something's broken, I want to know. If you have an idea, I want to hear it.

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Email

Best way to reach me. I check it daily.

hello@s2pdaudio.com
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Bug Reports

Something not working? Use the bug report form so I get everything I need to fix it without the back-and-forth.

File a Bug Report
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Feature Requests

Got an idea for a tool that doesn't exist? Something that annoys you every day? I'm listening.

ideas@s2pdaudio.com

Response time: Usually within 24-48 hours. If it's urgent (like "I paid but didn't get my download"), say so in the subject and I'll bump you up.

Before You Write

Where's my download?

Check your spam folder. If it's not there, email me with your order number and I'll sort it out.

Can I get a refund?

Yes. Just email me. If the product didn't work out, you get your money back. That's it.

Stay in the Loop

New tools, updates, and the occasional behind-the-scenes rant. No spam, just the good stuff.